记录一次社交app被苹果拒绝的经历
我们项目是一个音频直播相亲app 《连连》,没有特别复杂的功能。
下面记录一下被拒绝的痛苦经历。。。。
2021年2月23日 下午首次提交。
第一次拒绝 2021年2月24日 上午4:29
原因:
Guideline 2.1 - Information Needed (因为服务端给的测试账号问题)
解决:
1、给苹果回复:
Dear review team:
Sorry, our server has not set up the access permission of the test account. Just now I asked our server technicians to increase the access rights of the account 13112345678, the verification code is still 1234, please log in again, thank you very much!
2、服务端确认测试账号并修改。
第二次拒绝 2021年2月24日 下午11:27
原因:
The demo account you provided was still invalid and we were unable to log in. (因为服务端给的测试账号权限问题)
解决:
1、给苹果回复:
Dear review team:
Sorry again, our server technicians have determined that the verification code is wrong, the correct verification code is 8888, please log in again, thank you very much!
2、服务端修改
第三次拒绝 2021年2月25日 下午11:49
原因:
2. 1 Performance: App Completeness
We discovered one or more bugs in your app. Specifically, your app was loading infinitely upon login and we were unable to access any content. Please review the details below and complete the next steps.
Review device details:
- Device type: iPhone X
- OS version: iOS 14.4
(猜测是因为没有设置http请求超时时间所致)
解决:
1、给苹果回复:
Dear review team:
Regarding this issue, we followed the steps for multiple tests. But there was no problem. It may be that we did not set the timeout request time which caused a state of processing and loading. We will reissue a version as soon as possible. Thank you so much!
2、加上了http请求超时时间为15s。
第四次拒绝 2021年2月26日 上午3:23
原因:
Guideline 4.3 - Design - Spam
Your app primarily features dating features. As such, it duplicates the content and functionality of many other similar apps currently available on the App Store.
While these app features may be useful, informative or entertaining, we simply have enough of these types of apps on the App Store, and they are considered a form of spam.
(应用雷同了,这里我们首页基本和探探一样。。。。)
解决:
1、给苹果回复:
Dear review team:
Thank you very much for your suggestions. We do still have some shortcomings in the design or interaction of the app, and do not highlight the functional characteristics of our products. We will fix the existing shortcomings as soon as possible and add better product experience and functional features. Thank you so much!
2、修改UI,增加一些功能
第五次拒绝2021年3月10日 上午3:36
原因:
Guideline 1.2 - Safety - User Generated Content
We found in our review that your app includes user-generated content but does not have all the required precautions. Apps with user-generated content must take specific steps to moderate content and prevent abusive behavior.
Next Steps
To resolve this issue, please revise your app to implement the following precautions:
- A method for filtering objectionable content
- A mechanism for users to block (拉黑) abusive users
- The developer must act on objectionable content reports within 24 hours by removing the content and ejecting the user who provided the offending content
(有些地方没有加举报的入口)
解决:
1、给苹果回复:
Dear review team:
Thank you very much for your question. Regarding user-generated content, we will also add strict supervision. We will release another version as soon as possible. Thank you so much!
2、在对应地方增加举报入口
第六次拒绝 2021年3月11日 上午1:10
原因:
仍然和第5次一样,奇了怪了。难道是我们的举报功能是模拟的所致?
解决:
1、给苹果回复:
Dear review team:
Thank you very much for receiving your feedback again. We will modify the interaction of the page again to bring out the supervision of user information. We will also provide you with an address for managing user reports on our server to facilitate your review. Thank you very much!
2、增加举报接口,后台也增加相应的举报管理,并给苹果提供管理页面的连接。
3、首次进入首页的时候,提示用勾选 “用户协议”,并明确指出用户的使用规范。
在2021年3月13号的凌晨,终于通过了审核!!!